Xavier
GBHad a power supply that blew 5 years… Had a power supply that blew 5 years into a 10 year guarantee. RMA process was smooth and non accusing. It was nice to have that for a change. All handled within a reasonable time frame and questions answered. Which does not seem to be the standard any more these days sadly. I would have preferred that I was warned my retail packaging would not be returned with the replacement if I sent it in however.
Mantas Navickas
GBPerhaps a polarizing opinion seeing all… Perhaps a polarizing opinion seeing all of the other reviews, but I want to voice my positive experience with Corsair. I have had Corsairs products in my repertoire for a long time and this company has always done right by me, sometimes to a ridiculous degree and I just have to give props where they are due. Most recently, my latest "issue" has been that I bought a K70 RGB PRO keyboard, however it did not have a palm rest and I found the edge of the keyboard to be a bit uncomfortable. I looked for a replacement part but found that it wasn't amongst the usual replacement parts that Corsair offer. I did however find that I could just raise a request with Corsair warehouse and received the part for a flat $15 shipping fee. As a big proponent of right to repair I LOVE that Corsair have spare parts for what seems to be all of their products (even ones that have been discontinued) and they provide this at likely no profit to them. I am a big fan of Corsair and will continue to both use their products and recommend them to my peers as I hold them in very high regard.
T S
GBRushed into a March Spring offer UK Amazon----- site ------Corsair for MP600 PRO NH 2TB ssd When double checking I discovered that I would not receive it till April 27. Still no indication of any movement-ie shipped from the company or Amazon. Amazon did not seem to know where from or when. Maybe this is a sign of the times. Updated expected18 april
Mat
GBBeware of spares HDD Cage I ordered a new HDD Cage for my 4000x case as it was purchased second hand without the cage. Delivery was expensive but it arrived within a few days which is great. But… I’m disappointed that I didn’t receive the plastic HDD surround that you need to actually use the cage. I feel it’s £20.00 wasted as I have only received half a useable item. I now need to find and purchase a plastic cage to fit my HDD into to be able to use the cage.
Stephen W
GBI am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.