Worst possible company and warranty Worst possible company and warranty. The new headset cracked when putting on my head, the headset was brushing my face sides when it cracked. As per warranty, this is user damage for the crap they produce. Then there is their trash software that REFUSES to be uninstalled and uninstallers can't detect it! There will never ever be anything from Corsair in my PC!

I am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.

I bought this item twice under order… I bought this item twice under order numbers C1162741 and C1154921 and the orders are being canceled. Do not buy any items on the Corsair website. The advertising of the offer is false. I am already in the process of making a complaint to the BBB for false advertising. I spent 10 thousand dollars on two CPUs and they cancel them and retain your money for days

SCREW CORSAIR Do not buy from these stupid people. Their documentation is vague and unhelpful and their customer service in non existent. I bought a Pro Elite build kit, and the qr code for the manual didn't even work so I had to hunt down several videos on how to put the damn thing together. The build guide on their site isn't thorough enough and glossed over many steps or just didn't even tell me what to do. Then when I finally got the damn thing to work, it turns out the gpu they sent doesn't even work. And I can't even get any help with it because they don't even accept calls. SCREW these people.

Horrible desktop application and poor battery life Horrible desktop application. Full of bugs and headset disconnecting constantly. After less than one year of use headset battery broke, got a new one and that headset broke as well in less than one year. Headset has always turned off randomly even in use and with full battery. Never buying your headsets anymore. Only positive thing is that they have a good microphone quality and they are comfortable on ears. Sadly the battery and connection have always been trash.