I am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.

Very disappointed with replacement I have fans-very good, Keyboard -very good. But recently I have bought PSU RM850e with 7 years warranty. Unfortunately it failed after only 8 months. The Corsair whas good for quick replacement,a bit rocky dispach with UPS(their tracking system never recorded any movement,froms drop off to delivery). Replacement arrived quickly. The same model but refurbished not brand new!? What is nothing wrong with refurbished but automatically my long 7 years warranty (that was only reason why I choose so expensive PSU in first place-probably like most customers) Dropped to only 1 year warranty. I would never buy this product with 1 year warranty. Thats why only 3 stars. It should be brand new with full warranty or offer extended warranty-to fit warranty of original product. Very disappointed 😞

Used to LOVE corsair... Used to LOVE corsair! All their products were amazing!! This time around, just straight up frustrated almost all thee time because the S**T don't F**King stay connected properly. How many times in the middle of writing code and my keyboard looses connection for 2 seconds. Even worse playing FPS games, and both keyboard and mouse loose connection for up to 5 seconds. GREAT

Horrible desktop application and poor battery life Horrible desktop application. Full of bugs and headset disconnecting constantly. After less than one year of use headset battery broke, got a new one and that headset broke as well in less than one year. Headset has always turned off randomly even in use and with full battery. Never buying your headsets anymore. Only positive thing is that they have a good microphone quality and they are comfortable on ears. Sadly the battery and connection have always been trash.

SCREW CORSAIR Do not buy from these stupid people. Their documentation is vague and unhelpful and their customer service in non existent. I bought a Pro Elite build kit, and the qr code for the manual didn't even work so I had to hunt down several videos on how to put the damn thing together. The build guide on their site isn't thorough enough and glossed over many steps or just didn't even tell me what to do. Then when I finally got the damn thing to work, it turns out the gpu they sent doesn't even work. And I can't even get any help with it because they don't even accept calls. SCREW these people.