Had a power supply that blew 5 years… Had a power supply that blew 5 years into a 10 year guarantee. RMA process was smooth and non accusing. It was nice to have that for a change. All handled within a reasonable time frame and questions answered. Which does not seem to be the standard any more these days sadly. I would have preferred that I was warned my retail packaging would not be returned with the replacement if I sent it in however.

I bought this item twice under order… I bought this item twice under order numbers C1162741 and C1154921 and the orders are being canceled. Do not buy any items on the Corsair website. The advertising of the offer is false. I am already in the process of making a complaint to the BBB for false advertising. I spent 10 thousand dollars on two CPUs and they cancel them and retain your money for days

Product quality is mixed. Support and customer service is dreadful Corsair products are of mixed quality, their support however is beyond subpar. If you post on here or Reddit they will comment as if they will look in to your issue. Very quickly you will discover the apathy, ignorance and dismissiveness that so many have experienced. In a series of emails and messages exchanged with Corsair, where I clearly articulated a few technical questions the agent(s) and even team leader opt to ignore said questions and usually reply answering a question I never asked. To say this is frustrating is such an understatement, no less so when I’ve spent 4 figures on their products.

Great products let down by bad support Great products let down by bad support. You need to teach your staff that some RTX 4090s need a 600w tdp power lead and the one that comes supplied is not fit for purpose. I have given up after 2 weeks trying to explain this to the person dealing with my support request and am now just going to buy the correct lead.

I hate leaving bad reviews I hate leaving bad reviews, it can also be the customer thats being awkward too. However Corsair support has become a black hole. telephone messages, emails, online chat, you enter a message and its gone.. dissappeared in an abyss of nothing. I have tried to get Dominator memory repaired, its sold as having a lifetime warrenty. but no replies from Corsair. My advice to anyone who is concidering a purchase of Corsair items, beware. Quality is not only in the look and hype of an item, but what happens when it fails.