Patricia DuCharme
GBUncaring I called to close my account on 1-19-24. I emailed my request on 1-23-24. They billed me again on 1-27-24. They won’t credit that amount saying it takes them 30 days to close an account!
Gary
GBService has been good Service has been good, except when I asked to bundle phone, it didn't happen. I had to call back to add it. Then phone service didn't work because the instructions that came with the adapter were wrong; that the service tech corrected for me. And I can't see an order history on their site, it gives me an error. I contacted customer service, got a Ticket [#7774573-2336#] October 27, but have heard nothing sense and still can not see the order.
Nancy Frommholz
GBI repeatedly asked if I would have … I repeatedly asked if I would have buffering Was their enough bandwidth to support streaming Netflix & Amazon & I was told yes, no problem Of course there wasn’t & I became very frustrated I was under contract, but, DSL didn’t live up to their promises
Earthclick.net LLC
GBBEWARE this greedy company BEWARE. I had been their customer for years, servicing a small number of dialup customers. They were great until June 2020 - we were being charged $0 because we had no dialup customers. Then, starting in June, they bumped their minimum charge to $250, even though I had NO CUSTOMERS. No notice, no communication, and 100% unwilling to compromise. It's on me that I didn't check my credit card statement for 6 months, but still -- completely unwilling to compromise or make this right. Again, billing went from $0 to $250 overnight with NO NOTICE. I won't do business with this greedy company in the future and caution anyone reading this review to think again.
Pablo
GBDslextreme is worth it We're glad that our first internet service provider was DSLExtreme. We never had cable internet and weren't able to find a company that provided truly unlimited internet without data caps with fair prices. DSLextreme were committed to bringing us internet and sent a tech out to install our modem. Since then we've had great connection with no hiccups.