kay r
GBDsl services is HORRIBLE DO NOT USE IT… Dsl services is HORRIBLE DO NOT USE IT YOUR INTERNET WILL ALWAYS GO OUT AND IT WILL TAKE DAY BEFORE THEY GET BACK WITH YOU AND THEN FEW MORE DAYS BEFORE IT COME BACK UP THEN THEY WILL TELL U THAT YOU CAN NOT GET OUT YOUR CONTRACT . RUN DO NOT USE AT ALL
Nicholas
GBPromised a service they couldn’t give … Promised a service they couldn’t give me in the long run.Then gave me a run around trying to fix the problem.wouldnt. Recommend them, better off going through at&t(same isp) if possible, but I would definitely avoid dsl extreme in the future
Earthclick.net LLC
GBBEWARE this greedy company BEWARE. I had been their customer for years, servicing a small number of dialup customers. They were great until June 2020 - we were being charged $0 because we had no dialup customers. Then, starting in June, they bumped their minimum charge to $250, even though I had NO CUSTOMERS. No notice, no communication, and 100% unwilling to compromise. It's on me that I didn't check my credit card statement for 6 months, but still -- completely unwilling to compromise or make this right. Again, billing went from $0 to $250 overnight with NO NOTICE. I won't do business with this greedy company in the future and caution anyone reading this review to think again.
Patricia DuCharme
GBUncaring I called to close my account on 1-19-24. I emailed my request on 1-23-24. They billed me again on 1-27-24. They won’t credit that amount saying it takes them 30 days to close an account!
Cynthia
GBI tried to have DSL extreme set up for …not a fan of this company I tried to have DSL extreme set up for a faster speed which they assured me was possible. After a week of multiple attempts by "inside" and "outside" techs, the service couldn't be done except at the slow speed, I had previously. To top it off they insisted on a cancellation fee to cancel. The techs lied and said I wanted the slower service- what? NOT true, it didn't work!