BEWARE this greedy company BEWARE. I had been their customer for years, servicing a small number of dialup customers. They were great until June 2020 - we were being charged $0 because we had no dialup customers. Then, starting in June, they bumped their minimum charge to $250, even though I had NO CUSTOMERS. No notice, no communication, and 100% unwilling to compromise. It's on me that I didn't check my credit card statement for 6 months, but still -- completely unwilling to compromise or make this right. Again, billing went from $0 to $250 overnight with NO NOTICE. I won't do business with this greedy company in the future and caution anyone reading this review to think again.

Have had this a month now and am quite… Have had this a month now and am quite satisfied. I am in a 24 unit building with at least 30 tenants; each person having a cell phone and at least a tv or computer or both. I didn't get the strongest service and though everyone is using at least 1 device at all times, I have minimal problems. I am thinking of upgrading if the lockdown continues after this month.

I tried to have DSL extreme set up for …not a fan of this company I tried to have DSL extreme set up for a faster speed which they assured me was possible. After a week of multiple attempts by "inside" and "outside" techs, the service couldn't be done except at the slow speed, I had previously. To top it off they insisted on a cancellation fee to cancel. The techs lied and said I wanted the slower service- what? NOT true, it didn't work!

They took forever to even respond to my … They took forever to even respond to my on-line order. NEVER responded to many emails I sent them.. Just automated response with NO FOLLOW-up at all.. They didfn't order the phone service until I made many calls and sent many emails asking about what was going on.. The ONE and ONLY response I got they gave a generic "sorry you are unhappy".. Not a single word about their deplorable actions that made me unhappy.. TERRIBLE SERVICE!!!!

Uncaring I called to close my account on 1-19-24. I emailed my request on 1-23-24. They billed me again on 1-27-24. They won’t credit that amount saying it takes them 30 days to close an account!