Terrible service Terrible service. My internet goes out about once a week, and it takes 90 minutes to get someone on the phone. The person who comes on is useless except to waste more of my time turning things on and off. Then they say someone else who actually can fix the problem will call back in 24 hours. They actually call back about a week later (when I'm not home, of course), but somehow they manage to get their service turned back on in the meantime (until it goes out again). Also, they have a terrible email service that quarantines my outgoing messages from time to time for no reason they can explain. I will be switching providers when my contract expires in February.

Very disappointed On November 12th my phone service started as scheduled. However, I have yet been able to use my computer and connect to the internet. I've called customer service but the young man was not able to help me and said I needed to call the geek squad to help out. As my computer was working fine before this new service, I'm pretty disappointed with their inexperienced personnel that'll be costing me additional money when I get around to it.

BEWARE this greedy company BEWARE. I had been their customer for years, servicing a small number of dialup customers. They were great until June 2020 - we were being charged $0 because we had no dialup customers. Then, starting in June, they bumped their minimum charge to $250, even though I had NO CUSTOMERS. No notice, no communication, and 100% unwilling to compromise. It's on me that I didn't check my credit card statement for 6 months, but still -- completely unwilling to compromise or make this right. Again, billing went from $0 to $250 overnight with NO NOTICE. I won't do business with this greedy company in the future and caution anyone reading this review to think again.

Promised a service they couldn’t give … Promised a service they couldn’t give me in the long run.Then gave me a run around trying to fix the problem.wouldnt. Recommend them, better off going through at&t(same isp) if possible, but I would definitely avoid dsl extreme in the future

Dsl services is HORRIBLE DO NOT USE IT… Dsl services is HORRIBLE DO NOT USE IT YOUR INTERNET WILL ALWAYS GO OUT AND IT WILL TAKE DAY BEFORE THEY GET BACK WITH YOU AND THEN FEW MORE DAYS BEFORE IT COME BACK UP THEN THEY WILL TELL U THAT YOU CAN NOT GET OUT YOUR CONTRACT . RUN DO NOT USE AT ALL