Annette McKinney
GBCannot get customer support no matter… Cannot get customer support no matter what you do; problems go unresolved and the product continues to decline in usefulness
Chelsa Bringhurst
GBThis EMR is garbage! This EMR is garbage!! Customer Service is non existent. I have not been able to prescribe medications for over 2 months. Have spent hours, average wait time to speak to a human is 40 minutes, trying to resolve this issue without success. Never have received a call back from customer service or even an email despite numerous promises to get situation resolved. Run from this Junk!!! Not worth a penny. Would rather paper chart!
A Reviewer
GBAll of Kareo and Tebra “experts” are… All of Kareo and Tebra “experts” are literally like the blind leading the blind. The representatives do not call back. SIX months of paying into this and I’ve barely been paid. Claims have NOT been sent out! I’ve done everything instructed to do. Instructions are confusing and inaccurate.
Bad business owner response
GBGarbage customer service I’ll give them negative stars if I can. Garbage EHR and garbage customer service. Agent, Jubilio, was yelling on the phone, didn’t care to help and refused to resolve my situation or transfer me to a manager. Mauricio, another agent kept hanging up on me. David Salas, success coach and sales manager Christine Ly were equally horrible as they would trick you into contract then deceive you into paying $$$$$$ to end contract so they can suck your money against your will.
Ysen Dalipi
GBTHE WORST BILLING COMPANY/SERVICE! THE WORST BILLING COMPANY/SERVICE!! It is nearly impossible to speak to a supervisor and do not sign the contract!!!! Once you sign it, they will not allow you terminate it without paying a full years worth. It is an absolute nightmare and the worst customer experience I have ever encountered in my life.