Kareo

3353 Michelson Dr. Suite 400, 92612, Irvine, United States
http://kareo.com
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1.75
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

15.00%

1

70.00%
About Kareo

Kareo web-based practice management/medical billing software with integrated electronic claims processing is the most user-friendly and easy set-up solution on the market. Kareo is popular with physician practices from 1-10 providers and medical billing companies with 1-100 providers. Users can schedule appointments, verify insurance eligibility, send e-claims, receive electronic insurance payments, manage collections, store documents online, and print custom reports. Kareo is focused on freeing doctors’ hands for the important work of patient care. We unleash our entrepreneurial spirit daily to become the market-leading provider of technology-enabled solutions to the business problems faced by small medical practices.

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Insight Credentialing
GB

Jubilio on the loyalty team is the… Jubilio on the loyalty team is the WORST rep you all could have. You should listen to the records for training purposes how he speaks with clients, yells at them and over talks them! Customers always come first but Jubilio doesn’t care about professionalism and when you ask to speak with his supervisor he “no I will not transfer you” what kind of customer service is that?!

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Chelsa Bringhurst
GB

This EMR is garbage! This EMR is garbage!! Customer Service is non existent. I have not been able to prescribe medications for over 2 months. Have spent hours, average wait time to speak to a human is 40 minutes, trying to resolve this issue without success. Never have received a call back from customer service or even an email despite numerous promises to get situation resolved. Run from this Junk!!! Not worth a penny. Would rather paper chart!

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Sandra Hutchins
GB

Terrible experience and onboarding Do you notice that all the recent positive reviews seem to have a distinct 'flavor' about them. Wonderful experience, my onboarder, etc? Looks like someone is doing damage control at Kareo. Well I will tell you that my "onboarder" barely knew a think about their own software, much less why it constantly lock us out. What an absolute terrible experience. I just hope I can get our money back with also seems like an uphill battle especially since it's been a few months fighting with their garbage product.

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Kristy Summers
GB

My scheduled call with Onboarding… My scheduled call with Onboarding 7Specialist Nataka Billingsley was very productive as I needed help navigating Kareo and figuring out my next step. Mr. Billingsley was extremely helpful. I don't think anyone could have done a better job. I will miss having him as my contact person given my onboarding period is now up.

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A Reviewer
GB

All of Kareo and Tebra “experts” are… All of Kareo and Tebra “experts” are literally like the blind leading the blind. The representatives do not call back. SIX months of paying into this and I’ve barely been paid. Claims have NOT been sent out! I’ve done everything instructed to do. Instructions are confusing and inaccurate.

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