PlanTronics BackBeat Bought the PlanTronics BackBeat Noisecanceling headphone. The hanger is made of plastic and broke rather fast so I requested a return on warranty. Received the return label immediately. Important to say: the seller (FNAC) asked to contact PlanTronics directly. After a small phone conversation with PlanTronics I was redirected to their website for a return claim. Within 3 days a new headset was delivered, no charges at all (packing, shipping, etc). I will be more careful with the plastic hanger this time. PS product is great: heavy bass and strong sound. Blue tooth enables handsfree calls etc Not recommended for professional use

plantronics plt v5200 plantronics plt v5200 - battery level does not last, the stand up on desk charging port hardly ever works, other callers say the quality is terrible and it keeps cutting out

Great headset, service and accessories failure Omg. Their service is unbearable. Online portals and customer service that hit their SLAs but don’t answer your question. Took me 5 days to get the original answer quetion answered due to one sentence replies. End result - faulty part is not in stock and can’t confirm when it will be. 2nd accessory issue on RIG600LX - my advice - get the cordless!

Good headset, but microphone developed a finicky connection I've been using a Poly Blackwire C5200 headset for 2 years now, and overall, the sound quality and comfort have been great. However, recently, the microphone has become unreliable. I have to wiggle the cord where it connects to the CPU port to get it to work properly. This is frustrating during calls and meetings. It's disappointing that this issue developed after just 2 years of use, especially for a headset in this price range. While the audio quality is still good, the unreliable microphone connection makes it less than ideal for professional use.

Don't deal with Plantonics Don't deal with Plantonics! Without informing me, they replaced my brand new but defective Voyager with a refurbished Voyager. All they did was give me someone else's refurbished problem. I went from a brand new, expensive headset to a second hand cast off. They never told me it was a refurb but left me believing it was brand new. What a rip off! I'll never deal with them again!