literally no support services I bought a headset from plantronics. One ear cup stopped working with my laptop only, still works on phone. Strange, ill email them and ask whats up. You have to create an account to access any kind of support. i finally did so, then there is no email available or any option to ask anyone a question. I literally can't speak to anyone about my problem. I called them; phone number doesnt ring out. I went to their forums, I can't post? I went to their 'knowledge page'. There is no information on trouble shooting. So where am i at? I have a broken product, and literally no way of contacting the company to ask about it. Will never purchase from them again.

I purchased a set of Plantronics… I purchased a set of Plantronics BackBeat Pro 2 which would not connect out of the box. After talking with a tech person, I was told to return them for a replacement. However I would have had to pay for the postage. They would not budge. Fortunately I purchased them through Amazon and was reimbursed without having to pay for postage. Will not purchase another Plantronics item.

My bluetooth headset lost its voice My bluetooth headset lost its voice, could only whisper, was useless. After some confusion in communication with danish representative and my struggle with the warranty procedure on the internet, Plantronics send me a replacement and first than ask me to send back the broken item. Obviously trusting me, that my complaint was honest. Address labels preprinted and transport paid! The new equipment is working fine. I am happy and will recommend Plantronics.

Useless site, useless support. Device (Voyager legend) becomes unreliable, failing to connect, and disconnecting for no good reason. So I install the hub software on my Mac, to update the firmware and do some troubleshooting. The whole thing is an unmitigated failure. The hub report "No device connected", even though it's connected, and the Plantronics website has a bunch of dead links that send you in a circle. What a waste of time. Support? What support?

I had the worst person dealing with me… I had the worst person dealing with me On palntronics website its says ''easy to get replacement''... I sent my faulty item to them, heard nothing for 28 days. Then got the worst unsupportive person emailing me JONAS from Plantronics E&A Technical Support. He refused a replacement even after I provided invoices. I am sure this is against consumer law. DO NOT BUY PLANTRONICS GOODS VERY POOR BEHAVIOUR. Asking for a replacement I felt under investigation!