expensive wireless headset goes to bin I got this headset Voyager FOCUS UC B825 USB-A for a little over £200 which is paired with the BT600 dongle, it has been reset many times and the firmware updated but I am still getting the 3 consecutive beeps every other second when I try to use it with WhatsApp or Teams calls. Sound is OK for YouTube or just listening to anything. Contacted their support, and tried a few things but nothing could be done, they will not replace them because the headset is a few months out of warranty which I understand, but what bothers me they will not repair them even if I paid for it, so an expensive headset will just go to the bin. Not a trustworthy manufacturer.

charger incompatibility It is Disappointing that new headset will not fit desktop charger from previous generation, and that device requires a seperate purchase of "charging case" if user want a no plug charging option. Charger pin out and power looks the same..... The days of pointless charger changes are supposed to be behind us.....

My bluetooth headset lost its voice My bluetooth headset lost its voice, could only whisper, was useless. After some confusion in communication with danish representative and my struggle with the warranty procedure on the internet, Plantronics send me a replacement and first than ask me to send back the broken item. Obviously trusting me, that my complaint was honest. Address labels preprinted and transport paid! The new equipment is working fine. I am happy and will recommend Plantronics.

Good headset, but microphone developed a finicky connection I've been using a Poly Blackwire C5200 headset for 2 years now, and overall, the sound quality and comfort have been great. However, recently, the microphone has become unreliable. I have to wiggle the cord where it connects to the CPU port to get it to work properly. This is frustrating during calls and meetings. It's disappointing that this issue developed after just 2 years of use, especially for a headset in this price range. While the audio quality is still good, the unreliable microphone connection makes it less than ideal for professional use.

Poly Voyager 5200 Poly Voyager 5200. I got it today as a birthday gift. Was very happy until I realized that it comes WITHOUT any kind of charging possibility. Just with poor microUSB cable for nothing. Complete disaster!!! Charging "cup" from my old Legend doesn't fit, obviously... Of course you can search and get a CHARGING CASE for SAME price as device it self cost. Just a "little" waiting for 16 days. Damn, you have to be kidding........ Never ever will get something with that kind of surprise at your birthday.