Junk laptop from point of arrival Junk laptop from point of arrival. I have a ryzen m15 alienware laptop and it's been buggy weird and overall dissapointing since i got it. It has display issues where the monitor will sleep and it pings and dings like a usb is being put in and pulled out every ten seconds. After having to wipe the entire laptop and wasting all my time now the usb doesn't recognize any usb inputs for storage. This has been the worst piece of technology i've purchased. Just a hunk of junk from the start. Realllllly dissapointed with alienware.

Power in your palm - but weighs like a brick. Too heavy to be a portable - too small to be a desktop replacement. Pro: graphics power, beautiful finish - alienware at its best for a 15" Cons: only a 15" inch for a 6lb+ machine - high in price. Overall if you got money to burn go ahead. Recommendation: buy a desktop: way cheaper for gaming.

Dead pixel on a 1000€ display I bought an Alienware AW3418DW in Dec 2019 and already now in Feb 2021, there's a dead pixel. Contacted Dell (Alienware's) CS and they informed me that there need to be 6 dead pixels in order to look at the problem. I could understand this on a cheap monitor but this is a 1000€ piece of hardware. I think most geeks know that Alienware are mediocre at best most of the time, and here it shines. I won't be shopping Alienware (or Dell for that matter) in the future. The monitor outside this is good and I am happy with the rest.

Spent 2k on a laptop Spent 2k on a laptop And it literally won't turn on after less than a year , customer service hangs up on me when I call. Sad I've been an alienware fan all my life and now I'll never buy another #f%^$ck dell I'll spend my money elsewhere

Awesome X17 After reading all the negative reviews after my purchase, I thought oh dear what have I done. However everything has been superb. I received my X17 R1, i9 32gb Ram, 2T SSD, Comfort view, slight lead time due to pandemic as ordered when first went on sale; a first for me after progressing through the various consoles in my life from, Atari, Sega Megadrive, Playstation, XBox etc. Well what can I say, but awesome! Been using for 7 months now, and added the mouse headphones and 25" Monitor everything from gaming to programming not a glitch, super fast and responsive. Streams my D&D Talespire session to discord without any bother, perfectly. Also downloads games from Steam without a hitch, pairs up Xbox controller no problem, runs Unreal engine just great. Just one small problem, it didn't come with my prepaid McAfee quiet build, but McAfee sorted that after I gave them my order number. Would thoroughly recommend, as for the fan noise, can't hear it with my headphones on ha ha.