Avoid this overpriced trash could never recommend this overpriced, overhyped garbage. There's a reason they hand these worthless laptops out free to TV show producers - even at zero this unreliable cr@p is overpriced. 3x M2 SSDs destroyed in 2 years thanks to pathetically incompetent thermal management, woeful graphics performance, stalling/freezing, failure to boot - you name it, every hallmark of a garbage machine is there to enjoy.

Overpriced Their products are extremely overpriced and some of the desktop PC's have had poor cooling configurations. I'd only recommend them if you're looking to buy a gaming PC and have lots of money and don't want to build your own.

Spent 2k on a laptop Spent 2k on a laptop And it literally won't turn on after less than a year , customer service hangs up on me when I call. Sad I've been an alienware fan all my life and now I'll never buy another #f%^$ck dell I'll spend my money elsewhere

TRASH repair center My parents bought me a pair of Alienware headphones (the 510h), the wire ended up breaking (couldn’t use the other 2 because of other stuff) and the microphone getting stuck. We sent the headphones in for fixing, they had them for about 2 months and sent them back UNTOUCHED. Nothing has been done and still can’t use the wire or take out the microphone.

Dead pixel on a 1000€ display I bought an Alienware AW3418DW in Dec 2019 and already now in Feb 2021, there's a dead pixel. Contacted Dell (Alienware's) CS and they informed me that there need to be 6 dead pixels in order to look at the problem. I could understand this on a cheap monitor but this is a 1000€ piece of hardware. I think most geeks know that Alienware are mediocre at best most of the time, and here it shines. I won't be shopping Alienware (or Dell for that matter) in the future. The monitor outside this is good and I am happy with the rest.