Horrible. After just a couple of years of use, the PC basically started self-destructing, and the apps on it are slowly stopping to work, one after one.

The worst and most expensive laptop we… The worst and most expensive laptop we have owned. Terrible build quality, hinge came out just over one year of normal use. Key chipped off on the keyboard, battery never lasted anywhere near what was advertised. The worst part is their after sale service or lack off. Getting any support or help from their customer service is a waste of time. Currently going through their complaint process. Will do whatever it takes for Dell to rectify their poor product.

Awesome X17 After reading all the negative reviews after my purchase, I thought oh dear what have I done. However everything has been superb. I received my X17 R1, i9 32gb Ram, 2T SSD, Comfort view, slight lead time due to pandemic as ordered when first went on sale; a first for me after progressing through the various consoles in my life from, Atari, Sega Megadrive, Playstation, XBox etc. Well what can I say, but awesome! Been using for 7 months now, and added the mouse headphones and 25" Monitor everything from gaming to programming not a glitch, super fast and responsive. Streams my D&D Talespire session to discord without any bother, perfectly. Also downloads games from Steam without a hitch, pairs up Xbox controller no problem, runs Unreal engine just great. Just one small problem, it didn't come with my prepaid McAfee quiet build, but McAfee sorted that after I gave them my order number. Would thoroughly recommend, as for the fan noise, can't hear it with my headphones on ha ha.

Alienware 17R4 I have a Alienware 17R4 and it has a several issue of thermal throttling. Dell Brazil refuses to change the computer! They already changed the motherboard with all its thermals 4 times and the issue continues! Each time I contact them it's 3hours of phone and then an entire day waiting for them to come and change the parts. It's so frustrating buying a notebook that you've dreamed for a long time and it just gives you headaches instead of pleasure using it! GSFN4H2

Dead pixel on a 1000€ display I bought an Alienware AW3418DW in Dec 2019 and already now in Feb 2021, there's a dead pixel. Contacted Dell (Alienware's) CS and they informed me that there need to be 6 dead pixels in order to look at the problem. I could understand this on a cheap monitor but this is a 1000€ piece of hardware. I think most geeks know that Alienware are mediocre at best most of the time, and here it shines. I won't be shopping Alienware (or Dell for that matter) in the future. The monitor outside this is good and I am happy with the rest.