Dealing with these people is like… Dealing with these people is like drowning slowly. They can't tell you much info about taking money from you that's in warrented,or keep to their word when they say they will refund you. It makes purchasing online a very worrying experience. I would have to say they are thiefs and should be shut down.

Terrible Support It appears Texas Docudesk sold out to Canada Docudesk several years ago. Texas' support was fair to good. Canada's support is terrible, nonexistant. Ive been a longtime docudesk user 7 years +/- Purchased DocudeskXE w. OCR. Download version. OCR didn't load properly. Tried to reinstall, and was told my key had been used. Contacted company, via email, no telephone numbers, who ignored/refused to correct problem. Shopping for another product.

Docudesk is a Big Zero Is there a way to give a company a zero? My product never worked properly and for the first two months, the software kept requesting that I activate the product. I cut and pasted the key that came with the download after every request. This did not work. I also typed it in. No luck. I paid for the product and contacted Docudesk and notified support of the problems I was experiencing, which was approximately two weeks after I purchased the product. Docudesk support asked me to send a screen shot and I sent it. No response. I also sent Docudesk proof of purchase and asked for a refund. After two months, it now says my trial period has expired. No refund. Nothing. Docudesk basically stole my money! It is Adobe Pro for me from now on. This is a company that is headed out of business!

Perfect! Truly 5 stars. I've been using Docudesk since I started my home-based business in 2009. Their products are reasonably priced, work amazingly well - I've never had a problem! - and their customer service is fast, friendly and truly helpful. I particularly like that they keep improving on what they offer - the addition of an editor is very exciting to me - it's the one feature I've missed and I can't wait to download it - makes Docudesk the complete, perfect service!

Easy to use and Great customer service Civil Solutions said it well: Best value PDF writer. I searched pretty hard and found Docudesk to be cost effective, easy to install, easy to use (almost intuitive) and excellent customer service. Years after my first install, I got rid of my old laptop for a netbook and almost forgot Docudesk. E-mailed customer service and they sent me the codes from my original install. No charge. That's what I call customer service.