JUST GREAT I have used Docudesk for years and recommended it to my MBA and MSN classmates and instructors. ALL questions or help requested was immediate and accurate. THIS company knows how to please and how to KEEP customers. The software is easy to use accurate and saves tons of time. Billy W. Childress, RT(R)RET, RN,MSN,MBA,HC

Keep up the good work I had a question several weeks ago about my Docudesk program. To my utter amazement, I received two replies within less than 30 minutes with easy-to-follow instructions. I'm no computer whiz, so simple instructions are vital. When the head honcho takes the time to respond to a customer, I have to say that I'm totally impressed. Thanks to your quick response, I have now downloaded the $49 upgrade you offered. I would not normally take a chance on unfamiliar software, but I feel confident that any problems or questions I might have will receive the same courteous and speedy replies. Keep up the good work, and I'll be a customer for life! Linda Fessel

5 stars always - for years and years! I will always share my thoughts about Docudesk, because they are great people. They follow through on everything they promise, and the software is easy and without glitches. It's been a great experience for me, and I've used them since they started I think! No complaints ever. Only satisfaction with a company that really knows what customer service is every time. You can create perfect PDF files and then you can even UN-PDF into several formats. That has been a Godsend for me with my work. I really can't say enough about them..... Kathryn Howard

Terrible Customer Support As with others who have commented on this product I to am most dissatisfied with the the quality of the program and especially their telephone customer service which is totally useless unless you are just trying to obtain a replacement license. They cannot connect you wth with a supervisor when the issue is beyond the expertise of the basic call center because they don't accept calls. They cannot expedite your issue or connect you with technical people for quick resolution to your issue so you can get back to work because it is not allowed. The only way you can escalate the request is to send an email to support and relay the same information as provided to the call center person. Technical support will then get back with you at their convenience. if you are relying on using DeskPDF Studio XE Professional for business you would be better to seek a more reliable company. I have used them for many years but the new company, whoever they really are, is not worth the trouble.

Dealing with these people is like… Dealing with these people is like drowning slowly. They can't tell you much info about taking money from you that's in warrented,or keep to their word when they say they will refund you. It makes purchasing online a very worrying experience. I would have to say they are thiefs and should be shut down.