very well pleased I've been using deskPDF as my .pdf writer for a number of years and have been very well pleased with it. Last week I purchased and downloaded the newly available deskPDF Editor for Windows. The very next day, I learned that a 40-page .pdf document that I had created from numerous small files and sent out had an error on pages 23-25. Previously I would have had to correct the underlying document, then assemble the whole 40-page file again ~ a very labor-intensive operation. With deskPDF Editor I was able to delete the incorrect pages and insert corrected ones. The whole operation took about 10 minutes and worked flawlessly. I was delighted! This new program is going to make my life a lot easier in many ways. I'm eager to explore its other features.

Excellent and easy to use Being a 50-something old fella, I need software that holds my hand in the things I do on my computer. Docudesk's pdf software does all that and more. And why is being able to produce a pdf file so important to home users, you might ask? Well, I use it to send paperwork and other printable files and photos, as a pdf file, to other users and don't have to worry about what systems they are using - they get the stuff just as I designed it. Highly recommended for the home user.

Lifetime Support for your lifetime license - What Life time License I purchased a few products from Docudesk. deskPDF Editor X, deskPDFcreator, deskUNPDF3, deskUNPDF2012. Last fall I was notified everything was about to expire because I did not own the current versions. So, my life time License was expiring? This week I got a promoting, they want me back! I can renew for just $39.99 - 60% off list. I purchased Adobe Acrobat Pro. It really works, and doesn't arbitrarily stop working when a new version comes out. Granted it is more expensive, but I think I spent that much on the renews of Docudesk over the years. Now, I have one software package that does it all, rather than trying to figure out which version of Docudesk works.

Customer support is DREADFUL I've used DocuDesk programs for years and was very satisfied. This is the first time I've needed customer support since they sold out to a Canadian firm, and support is DREADFUL! All I am asking is to transfer my license to a new computer. I emailed ahead of time to confirm the process for the transfer. It took them three days to respond and tell me that I had to contact them again after the computer was installed and functional. I have now contacted their support email twice with no response. This is not acceptable. If I could give them zero stars, I would.

5 stars always - for years and years! I will always share my thoughts about Docudesk, because they are great people. They follow through on everything they promise, and the software is easy and without glitches. It's been a great experience for me, and I've used them since they started I think! No complaints ever. Only satisfaction with a company that really knows what customer service is every time. You can create perfect PDF files and then you can even UN-PDF into several formats. That has been a Godsend for me with my work. I really can't say enough about them..... Kathryn Howard