Terry Smith
GBTerrible Customer Support As with others who have commented on this product I to am most dissatisfied with the the quality of the program and especially their telephone customer service which is totally useless unless you are just trying to obtain a replacement license. They cannot connect you wth with a supervisor when the issue is beyond the expertise of the basic call center because they don't accept calls. They cannot expedite your issue or connect you with technical people for quick resolution to your issue so you can get back to work because it is not allowed. The only way you can escalate the request is to send an email to support and relay the same information as provided to the call center person. Technical support will then get back with you at their convenience. if you are relying on using DeskPDF Studio XE Professional for business you would be better to seek a more reliable company. I have used them for many years but the new company, whoever they really are, is not worth the trouble.
Marian
GBvery well pleased I've been using deskPDF as my .pdf writer for a number of years and have been very well pleased with it. Last week I purchased and downloaded the newly available deskPDF Editor for Windows. The very next day, I learned that a 40-page .pdf document that I had created from numerous small files and sent out had an error on pages 23-25. Previously I would have had to correct the underlying document, then assemble the whole 40-page file again ~ a very labor-intensive operation. With deskPDF Editor I was able to delete the incorrect pages and insert corrected ones. The whole operation took about 10 minutes and worked flawlessly. I was delighted! This new program is going to make my life a lot easier in many ways. I'm eager to explore its other features.
Mervyn Love
GBDocudesk is a winner! Thoroughly delighted with this product. Simple to use and results are spot on every time. I was impressed with the website when I found it through searching, and am equally impressed with the software itself. When making the purchase I experienced a problem using the payment processor but Docudesk customer service was fast, friendly and sorted in no time. Such a pleasant change from so many other vendors these days. Highly recommended.
Mike Stanley
GBPaid for version suddenly become unregistered Having paid for this software, it has suddenly become unregistered and any attempt to use the registration code results in direction to SodaPDF who expect you to pay an exorbitant amount to recover what has already been paid for! No thanks!
Clarke Thrasher
GBSuper value! Docudesk is a great company, I have been using their PDF printer -- deskPDF -- for many years. It's low cost was a tremendous bargain and it totally changed and improved the way I service and invoice the customers of my design/build home remodeling business. Being able to share plans via email saved many hours and dollars over home visits. Being able to bill customers almost instantaneously helped my cash flow.