$340.00 for 9 pieces… Lowes charged me $340.00 for 9 pieces of plastic trim for milgard windows. You can buy the trim for $15.00 ea at local millworks. Only saw itemized bill after I paid the bill. I will never buy from Lowes again

Terrible customer service on the phone Terrible customer service on the phone. You have people who need a year long English class to understand English speaking people. Your service is useless. Sorry I ever took a card out

Is zero stars an option? Never, ever, ever buy flooring from Lowes. This review is for the Carlsbad CA store. I have called at least 25 times (no exaggeration) for various issues and have NEVER gotten a call back. After being ping-ponged I finally get someone live, leave a message, and never hear back. Their flooring installers, Keller Interiors, is all but incompetent. Horrible installation job, now I'm trying to get warranty support and can't get anyone to help. BBB is my next step. BTW, purchased carpet from Home Depot after this horrifying experience, and it was a completely different (and great!) experience.

I had to find my products I had to find my products, then climb to get them, scan and check out all my things then load them in my basket and take them to my truck then take my basket back.never saw a employee the entire time I was in the store I noticed all they had was self-service check out.

Lack of and poor customer service. Wanted to know if a particular light was available. Finally got an employee to try and find out. He went to get a ladder and we are standing there waiting and see him come back to a computer with another customer. He looked over at us and never came to say anything to us. We left. It's sad these days you can't get anyone to assist or help in any way. If it's not on the shelf to pick up it's just too bad and if it is available you have to check yourself out!!!!