I have shopped at Lowes for decades and… I have shopped at Lowes for decades and mostly had a positive experience. They honor the military with parking spaces, and offer a 10% discount. Now the check-out cashiers are gone, replaced by self-checkout. The military discount card is void, and now you give your phone number and driver's license which causes more inconvenience, plus the discount is not for all goods, just a select few. What does that mean? They will eventually stop the discounts. I left a bit frustrated, I do not want to check out myself! Lowes had lost a customer. I will support a boycott.

Do not buy Lowes extended warrantys I bought an extended warranty on a product and the manager of the store told me it kicks in at the end of the manufactures warranty. I tried to file a claim after the manufactures warranty and was told that it expired. Arguing with Lowe’s did no good. Do not buy extended warranty’s from Lowe’s they do not know what extended means

Is zero stars an option? Never, ever, ever buy flooring from Lowes. This review is for the Carlsbad CA store. I have called at least 25 times (no exaggeration) for various issues and have NEVER gotten a call back. After being ping-ponged I finally get someone live, leave a message, and never hear back. Their flooring installers, Keller Interiors, is all but incompetent. Horrible installation job, now I'm trying to get warranty support and can't get anyone to help. BBB is my next step. BTW, purchased carpet from Home Depot after this horrifying experience, and it was a completely different (and great!) experience.

Lack of and poor customer service. Wanted to know if a particular light was available. Finally got an employee to try and find out. He went to get a ladder and we are standing there waiting and see him come back to a computer with another customer. He looked over at us and never came to say anything to us. We left. It's sad these days you can't get anyone to assist or help in any way. If it's not on the shelf to pick up it's just too bad and if it is available you have to check yourself out!!!!

What made my experience great was the… What made my experience great was the two gentlemen who came to deliver my Maytag 3 door refrigerator. Yunior Gestz and his team mate delivery driver was 100% professional and the team work displayed during the delivery was refreshing to see. Lowes was a great choice for us no issues and 1st class delivery treatment we know who has our bussiness for big ticket items its definitely Lowes. We give the experience as a whole a 10Plus across the board. Wonderful work gentlemen. Thank you