Lack of and poor customer service. Wanted to know if a particular light was available. Finally got an employee to try and find out. He went to get a ladder and we are standing there waiting and see him come back to a computer with another customer. He looked over at us and never came to say anything to us. We left. It's sad these days you can't get anyone to assist or help in any way. If it's not on the shelf to pick up it's just too bad and if it is available you have to check yourself out!!!!

Terrible customer service on the phone Terrible customer service on the phone. You have people who need a year long English class to understand English speaking people. Your service is useless. Sorry I ever took a card out

Won't honor marked prices This is the third time I have caught them charging more than what their shelf price or ad has posted. Each time they give a great, "Too bad" I literally took a picture of a sign saying $6 in the middle of 3 shelves of weed killer, that they rung up for $20

I have shopped at Lowes for decades and… I have shopped at Lowes for decades and mostly had a positive experience. They honor the military with parking spaces, and offer a 10% discount. Now the check-out cashiers are gone, replaced by self-checkout. The military discount card is void, and now you give your phone number and driver's license which causes more inconvenience, plus the discount is not for all goods, just a select few. What does that mean? They will eventually stop the discounts. I left a bit frustrated, I do not want to check out myself! Lowes had lost a customer. I will support a boycott.

lowes does not honor flooring warranty buyer be where!!!!!!!! I bought Toffie oak flooring from lowes on july 2020, I had a i had a flooring installer install it .In less than 4 years later every locking join has FAILED!!!!!!! I called them and e-mail them for a warranty all i have got is the runaround stay away form this place!!!!!!!!(4790559) claim number and this is the correct number!!!!