No tracking number or email on a pickup … No tracking number or email on a pickup after waiting 7 business days on an SSD that was instock in their warehouse, it's supposed to take 2-4. I'm a patient person and the wait isn't even what bugs me, it's the lack of information, especially considering my payment has processed. For the past 2 days, calling their phone-number's online order status line has resulted in an endless busy signal... I'm starting to feel like I got scammed out of 260$, what crappy company. Next time buy from amazon, newegg, or literally anywhere else, don't give these guys your money. If they keep this up their customer base is going the way of the dinosaurs.

I did purchase 3 times from their … I did purchase 3 times from their website (Canada store), and only one of them arrived on time. The others had delay 3-7days because there are no communication between departments. Moreover, some negative reviews on products never show up, and for instance I wrote a bad review for a GPU 2 times (1-month between each) and none of them appeared under that product on their website. So at this point I suggest to stay away from their stores or check tons of other stores and reviews before you buy from them.

In 2013 I purchased a custom i7 machine … In 2013 I purchased a custom i7 machine from NCIX for photo editing. I was extremely happy with the product and service that I got from them so when my brother decided he needed a new machine for his photo editing I had no hesitation recommending NCIX as a local and reliable company. His subsequent experience attempting to contact service for a 4 TB WD Red drive that never worked has given me cause to regret my recommendation. The management at NCIX seems more concerned with their Audi's and Porches than providing customer service. It is very sad.

Horrible I ordered a GTX 1060 AMP! Edition GPU from NCIX during the black Friday weekend. They then I email them about not receiving it, and they say that it had been in back order since the day after cyber Monday! Which they thought wasn't worth telling me. After that day, I had emailed them 7 times asking for refunds, but wait no replies after a whole week. NEVER USE NCIX.

Great Sales, Support, Price Match, ETC!! Wow, when i first found NCIX's website i was so happy! Everything about NCIX is amazing. The Costs on NCIX are so cheap, comparing it from other shops online. NCIX's support always responds as soon as possible. The Price Match is one of my favorites (ONLY IF YOUR IN CANADA), Price Match is like “We guarantee the lowest prices!” “We’ll beat any advertised price!” which is true. Overall i give the website FIVE STARS! This website is mostly recommended and best for getting PC's built, buying keyboard's, headsets, and speakers/monitors/tv's/etc.