Bad service for finding out what was wrong with the PC Said it would take 5 days to figure out what the problem was with our computer that wasn't working. Didn't call didn't say there was a delay. Called them again on the 6th business day only to hear them say there was a huge backlog and hadn't got round to it yet and it would be done tomorrow. Wasn't happy with the answer, should have communicated better or get the job done. Didn't discount or do anything to mend the issue so asking for a refund and giving it to the nearby PC store that has 4.8 rating and will fix it same day. Thanks a lot for wasting a week of our time on our main home computer! Highly unprofessional and lousy customer service and well as not getting the work done in time.

Horrible I ordered a GTX 1060 AMP! Edition GPU from NCIX during the black Friday weekend. They then I email them about not receiving it, and they say that it had been in back order since the day after cyber Monday! Which they thought wasn't worth telling me. After that day, I had emailed them 7 times asking for refunds, but wait no replies after a whole week. NEVER USE NCIX.

had a product that was doa had a product that was doa, so I submitted an RMA form but no action was done on their end. I waited 2 weeks then sent an email to their tech support and still no response or action. I tried calling them but always in queue. I even left my number for call back several times but did not receive a call back. Terrible customer service.

Great Sales, Support, Price Match, ETC!! Wow, when i first found NCIX's website i was so happy! Everything about NCIX is amazing. The Costs on NCIX are so cheap, comparing it from other shops online. NCIX's support always responds as soon as possible. The Price Match is one of my favorites (ONLY IF YOUR IN CANADA), Price Match is like “We guarantee the lowest prices!” “We’ll beat any advertised price!” which is true. Overall i give the website FIVE STARS! This website is mostly recommended and best for getting PC's built, buying keyboard's, headsets, and speakers/monitors/tv's/etc.

If I could give this place zero stars I … If I could give this place zero stars I would but that isn't an option. Service is non existent here. When callling their number, you are put on hold. After calling their service line three times with the same result, I tried the sales line and it is answered but am told that service is off. So basically you are on hold waiting for someone who is not even there to answer the phone. Voicemail is not a new invention - after all it is 2017. On top of this, they will not even assist with dealing with a defective product purchased from them unless you purchase their service package. All they would do is say to contact the manufacturer. Needless to say, I will never purchase anything or bring anything for service here again.