One of the worst companies I've ever had the displeasure of dealing with. Trying to get through to support for ordered items is literally impossible. I ordered a laptop, and received no tracking number. Then, it turns out, the store it was being sent to is closed permanently. No notice on that, either. No way to get a refund, and they don't answer their phones anymore. The only suggestion I have to people that still have outstanding orders is to issue a chargeback.

Fake stock. Slow refund if ever. crap. Showed all 3 items I need in stock. Took my money and shipped one item next week. Another item two weeks later. Then never shipped the third item. Contacted them and told me no stock and didn't know when will restock. Cancelled my order and requested a cheque refund. Another two weeks later the cheque was not shipped. By any standard, this company should just close. First and last time spent my money there.

Terrible customer service Terrible customer service. I purchased an item over 2 weeks ago, saying there was 2 in stock. The payment went through, but I never received shipping info. I submitted two different support tickets and requested a call back to speak to someone about this - none were responded to. I never got a phone call, even though they said they called (I had my phone in hand - they didn't call), and I haven't gotten a response from the support tickets. I paid extra for fast shipping. This is truly unfortunate as they had a good thing going - terrible customer service will be your downfall and ultimate demise if this is larger problem is not addressed. NCIX is flat out ignoring my requests for contact and have effectively stolen my money. I have to now go through the credit card company. I will no longer shop with NCIX and I will advise everyone I know to stay away from this terrible company.

pricey every price is higher than everywhere

No shipping updates, poor customer service, never buying from NCIX again. Don't waste your time or money. Ordered a laptop mid-April - said it would ship within 1-3 days. Of course they took payment very promptly, made it look like shipping was immediate. Wait 2 weeks. No updates. I send 2 contacts via online feedback form. No response (eventually received 2 weeks later). I tried calling and at least the agent gave me an update is that they're backordered and shipping soon. One month later, I get email says it has shipped. But I have no clue... still waiting a month later and no laptop... even if the laptop arrives eventually, this rating will stand... lousy lousy service. Really makes you appreciate Amazon service and integrated supply chain to tell you exactly where your order stands and shipping status.