had a product that was doa had a product that was doa, so I submitted an RMA form but no action was done on their end. I waited 2 weeks then sent an email to their tech support and still no response or action. I tried calling them but always in queue. I even left my number for call back several times but did not receive a call back. Terrible customer service.

I did purchase 3 times from their … I did purchase 3 times from their website (Canada store), and only one of them arrived on time. The others had delay 3-7days because there are no communication between departments. Moreover, some negative reviews on products never show up, and for instance I wrote a bad review for a GPU 2 times (1-month between each) and none of them appeared under that product on their website. So at this point I suggest to stay away from their stores or check tons of other stores and reviews before you buy from them.

One of the worst companies I've ever had the displeasure of dealing with. Trying to get through to support for ordered items is literally impossible. I ordered a laptop, and received no tracking number. Then, it turns out, the store it was being sent to is closed permanently. No notice on that, either. No way to get a refund, and they don't answer their phones anymore. The only suggestion I have to people that still have outstanding orders is to issue a chargeback.

Awesome Company I've been using them for 6 or so years never had a issue with support or anything. Pros: Fast & Reliable Price Match Several Payment Options NCIX Points Card Program Free Express Shipping on several Items I could go on..

No tracking number or email on a pickup … No tracking number or email on a pickup after waiting 7 business days on an SSD that was instock in their warehouse, it's supposed to take 2-4. I'm a patient person and the wait isn't even what bugs me, it's the lack of information, especially considering my payment has processed. For the past 2 days, calling their phone-number's online order status line has resulted in an endless busy signal... I'm starting to feel like I got scammed out of 260$, what crappy company. Next time buy from amazon, newegg, or literally anywhere else, don't give these guys your money. If they keep this up their customer base is going the way of the dinosaurs.