Knowledgable, precise and friendly Larisa N. did an amazing job. Knowledgable, precise and friendly. I was able to overcome my problem and get the call I was expecting within 2 minutes of the problem being solved. Thank you very much Larisa!

THANK YOU Sebastian P.! Sebastian P. made this a great experience! I am new to Tello and needed guidance on the best plan for my situation. Sebastian was a great listener and highly knowledgeable of the products and services that would meet my needs. He addressed a voicemail issue I had by briefly explaining the situation and providing an alternative solution. Additionally, he helped me modify my plan to one that was better suited to my needs. Thanks, Sebastian! I'll get my husband signed up next.

Tello - Reasonable, Competent Carrier Tello has incredibly customizable and reasonable plans according to your usage. This is great for seniors and those on limited incomes. Their website interface is user friendly - one of the best. Broadband coverage is slightly better than I had. Customer service and support is fast with personable agents who are willing to answer any question. I highly recommend this company.

I am a new customer I am a new customer. While trying to activate my new Sim card I experienced a problem. Apparently my phone was still locked despite the fact that I had made previous arrangements with my old phone service carrier to have it unlocked. I had been reassured that my phone had been unlocked only to find out that it was not.your customer service representative, Jesica Cordova was able to assist with correcting the problem. During the transaction she presented herself as a well-informed and knowledgeable person with the best people skills I could possibly hope for. Her ability to communicate effectively in an intelligent manner was most appreciated. My phone is now working and I am happy to say that I am a 5 star Tello customer.

Absolutely fantastic Absolutely fantastic. Had issues wanting to consider different plans. Called CS. Fast pickup. Spoke to Dana Nia. She handled all my questions and assisted with implementing my requests. Could not ask for more. Professional and knowledgeable. Been using Tello for several months before making these plan changes and it's been a reliable and satisfying experience. Good company to do business with.