Great plans, prices, service Great plan prices - gives you exactly what you want/need and no more. We rolled our 30-yr old landline number over to an older phone just to keep the number and to screen out all the spam calls at home. They got it switched in 24 hours, which is pretty amazing.

I am a new customer I am a new customer. While trying to activate my new Sim card I experienced a problem. Apparently my phone was still locked despite the fact that I had made previous arrangements with my old phone service carrier to have it unlocked. I had been reassured that my phone had been unlocked only to find out that it was not.your customer service representative, Jesica Cordova was able to assist with correcting the problem. During the transaction she presented herself as a well-informed and knowledgeable person with the best people skills I could possibly hope for. Her ability to communicate effectively in an intelligent manner was most appreciated. My phone is now working and I am happy to say that I am a 5 star Tello customer.

Absolutely fantastic Absolutely fantastic. Had issues wanting to consider different plans. Called CS. Fast pickup. Spoke to Dana Nia. She handled all my questions and assisted with implementing my requests. Could not ask for more. Professional and knowledgeable. Been using Tello for several months before making these plan changes and it's been a reliable and satisfying experience. Good company to do business with.

A company without a bottom line I just put a promotional link on youtube and did not do any fraud. Tello closed my account and I couldn't log in to the backend, renew, or transfer my number. Because tello thinks that the customers I recommend only buy the $5 plan, which is too cheap and they are low-value customers. This is a very ridiculous reason. Although the account was finally restored after I complained, all my tello dollars were emptied. The rules they set themselves were completely destroyed at will.

Tello always gives its best ! Love the price, love the service (signal strong everywhere) and easy contact via chat or email with customer service always took care of any issue. I have had them since 2016 also have activated over 30 family and friends most have kept it too. The ones that left wanted free or subsidized expensive phones. But for the value based and loyal customers have stuck around for the long haul. Outstanding cellphone mvno. It’s so inexpensive I have two cellphones