Patricia B.
GBTello - Reasonable, Competent Carrier Tello has incredibly customizable and reasonable plans according to your usage. This is great for seniors and those on limited incomes. Their website interface is user friendly - one of the best. Broadband coverage is slightly better than I had. Customer service and support is fast with personable agents who are willing to answer any question. I highly recommend this company.
Karen Pierson
GBWonderful customer service and telephone service Eric was very kind, knowledge and patientšI am NOT tech savvy and trying to do the transaction on my phone with a broken wrist on my dominant hand. I've always been pleased with all communications I've had with your "help" people as well as with the TELLO phone svc. I don't know what your pay scale is but Eric definitely deserves a raise for the help he gave me. Thank you so much,!
Joseph Waldrup
GBI am a new customer I am a new customer. While trying to activate my new Sim card I experienced a problem. Apparently my phone was still locked despite the fact that I had made previous arrangements with my old phone service carrier to have it unlocked. I had been reassured that my phone had been unlocked only to find out that it was not.your customer service representative, Jesica Cordova was able to assist with correcting the problem. During the transaction she presented herself as a well-informed and knowledgeable person with the best people skills I could possibly hope for. Her ability to communicate effectively in an intelligent manner was most appreciated. My phone is now working and I am happy to say that I am a 5 star Tello customer.
Will Holsomback
GBMy account is very easy to monitor via⦠My account is very easy to monitor via the app. The dashboard list every option any user could want. In activities I can monitor my daily use. I recently made a trip going through three states. I had good signal the entire way.
Melissa
PTTHANK YOU Sebastian P.! Sebastian P. made this a great experience! I am new to Tello and needed guidance on the best plan for my situation. Sebastian was a great listener and highly knowledgeable of the products and services that would meet my needs. He addressed a voicemail issue I had by briefly explaining the situation and providing an alternative solution. Additionally, he helped me modify my plan to one that was better suited to my needs. Thanks, Sebastian! I'll get my husband signed up next.