I really had no complaint about my… I really had no complaint about my service I was never down. The only reason I switched was a pricing reason. The government was stopping the affordable act program which would make our bill over $100 so I bundled my phone & internet service. You sent me a return box it was very easy to return anytime I called I got answers. Cost was my only reason to cancel.

Missing Data speeds. You have never come close to your advertised download speeds. The best I have ever gotten was about 1 MBs when I still had data available. If Starlink ever gets seriously going, it and the cell network providers are going to eat your lunch.

Great results with the new equipment Great results with the new equipment. We're greatly enjoying our TV experience. The man who installed it was hard working, professional, personable, courteous, and knowledgeable. Glad to submit a review.

Complicated call to speak to a person… Complicated call to speak to a person who could help me because of an issue of signing in Hughes net. After I finely talked to a person, the representative solved the issue that I was having and was polite and professional.

I explained to the gentleman helping… I explained to the gentleman helping me, that with the government program ending and it also affecting my Medicaid, that I needed to lower my plan. He answered all my questions professionally and gave me all other options. I chose to stay with Hughes Net but with a plan that I can afford. He is an asset to your company and has Stellar Customer Service Skills.