Prompt installation Prompt installation, very informative, selection of plans, and even though higher, I pay for service. Xfinity and T-Mobile did not give me that

Extra stuff added to my Bill When I ordered Hughesnet, they told me that it would cost nothing to have anything extra done like a pole put in, but I was charged $50 for that and when I called about it, the lady gave me $10 off for the next two months which I thought was a very nice gesture on her part. I appreciate it very much.

Not what we expected I was told at installation that I would have unlimited data. I found out, rather quickly, that my 100G service was consumed in a few days. I switched to 200G service, but that only got me through two weeks. I switched from Directv Stream to satellite. The usage rate has slowed down, but more than I expected. We are not heavy users of internet usage. Very disappointed in service and will probably wait until cancellation fee is manageable and then switch.

Your install technician had a tendency… Your install technician had a tendency to swear which is not appropriate. Your WI Fi booster was supposed to be on payments but was written up due with monthly bill. On the plus side your system works even during storms.

Complicated call to speak to a person… Complicated call to speak to a person who could help me because of an issue of signing in Hughes net. After I finely talked to a person, the representative solved the issue that I was having and was polite and professional.