HughesNet way to go. My experience with HughesNet this time around has been way more pleasant than last. The service is a whole lot better. The customer service is always excellent. I just wish that I was able to stream my gaming online.

Missing Data speeds. You have never come close to your advertised download speeds. The best I have ever gotten was about 1 MBs when I still had data available. If Starlink ever gets seriously going, it and the cell network providers are going to eat your lunch.

The agent I spoke with was very polite The agent I spoke with was very polite, listened to my concerns and seemed to understand my worries of no longer receiving the ACF monies to assist in my bill. Looking for ways to assist in my payment is so appreciated. Thank you.

The representative was very knowlegable… The representative was very knowlegable and polite.She was able to give me the information I was looking for and when I asked if there were any promotional discounts she offered me one that was very helpful!I am very pleased!!

I have had good experiences with the… I have had good experiences with the phone staff that I have interacted with so far. I do have a problem with the one and only installation company that you use for that part of your service. Not that they are not good at their job but they are not capable of serving all of their customers in a timely manner. Rural New Mexico is huge and they are four hours drive from parts of their service area. Meaning that I have to wait three weeks until they get enough calls in my direction until they send a technician to take care of your customers. Not a good plan. There should be other service technicians from other directions that can overlap and service your customers in a more timely manner. For instance a service company from Albuquerque which is actually closer should be able to work this area as well to get your customers functioning as fast as possible. Just a thought to help you get things done. So for me I will have my internet going off and on for three weeks because the installation people are 200 miles away. Their guys handle people in the local area within 1-2 days I’m sure. But everybody else is paying for the same service but not being able to get it because we live in the more rural areas, which you’re commercials say you specialize in. Please reorganize your service areas to bring quicker service to your rural customers. Thanks