Fast Service I was in desperate need of internet service. The young lady over the phone was fantastic and fast. My order was taken within 10 mns I had confirmation # to pick up my equipment. Went to store pinellas park and the young man was amazing and had me in and out within 10 mns. Went home , set up equipment, call for activation and had network service within 5 mns. Less than 1 hour of all the above in the happiness camper watching Netflix and exploring the internet. Set up security cameras and all other devices. Thank you to both of these employees and which I had your names to include you. Hope spectrum reaches out to you two and show you this. Spectrum is lucky to have unreplaceable employees with such patient for their jobs and the customers!!

Customer Service Very competent and professional, simplifying complex explanation on processing and comparison to other providers and services. ie; Fiber vs conventional.

Ready to go fiber!! I actually called by mistake however the gentleman peeped my interest. I told him that I was paying way too much for Spectrum internet and he spoke to me about fiber internet and the prices were amazing to me. he was very knowledgeable and patient with my questions.

Started as scheduled Started as scheduled, good sense advice to connect to WiFi, overall was a clean operation

Employee was great and on point with… Employee was great and on point with handling the request for new service