RUDE Customer Service I never leave reviews unless I feel like it's well deserved. That being said... I called to inquire about getting services. In the middle of the conversation something told me to google their reviews. (Since I've never heard of this company.) I read so many BAD reviews after BAD review. We got to the part of getting my information. I told the gentleman I was at work and left my debit card in the car, I will call him later. To be honest I forgot all about calling him back as I kept reading more horrible reviews about terrible customer service. Kind of Ironic after today... The following morning, I received a call from the same gentleman. He wanted to finish adding services at my new address. I apologized and told him I went with Hughes net literally 10 minutes before he called. This man went off on me telling me I made a huge mistake. He could have offered me a better deal etc. So Rude!! He said I should have called him back like I said I would. He was treating me like I owned him this sale. Do yourself a favor and find another provider.

Started as scheduled Started as scheduled, good sense advice to connect to WiFi, overall was a clean operation

Totally awesome experience Totally awesome experience, hats off to the people we talked with. All the right questions and answers, thanks so much

Fast Service I was in desperate need of internet service. The young lady over the phone was fantastic and fast. My order was taken within 10 mns I had confirmation # to pick up my equipment. Went to store pinellas park and the young man was amazing and had me in and out within 10 mns. Went home , set up equipment, call for activation and had network service within 5 mns. Less than 1 hour of all the above in the happiness camper watching Netflix and exploring the internet. Set up security cameras and all other devices. Thank you to both of these employees and which I had your names to include you. Hope spectrum reaches out to you two and show you this. Spectrum is lucky to have unreplaceable employees with such patient for their jobs and the customers!!

Customer Service Very competent and professional, simplifying complex explanation on processing and comparison to other providers and services. ie; Fiber vs conventional.