Employee was great and on point with… Employee was great and on point with handling the request for new service

He was very polite He was very polite, professional and kept me informed every step of the way. Very funny too that’s a plus for me

RUDE Customer Service I never leave reviews unless I feel like it's well deserved. That being said... I called to inquire about getting services. In the middle of the conversation something told me to google their reviews. (Since I've never heard of this company.) I read so many BAD reviews after BAD review. We got to the part of getting my information. I told the gentleman I was at work and left my debit card in the car, I will call him later. To be honest I forgot all about calling him back as I kept reading more horrible reviews about terrible customer service. Kind of Ironic after today... The following morning, I received a call from the same gentleman. He wanted to finish adding services at my new address. I apologized and told him I went with Hughes net literally 10 minutes before he called. This man went off on me telling me I made a huge mistake. He could have offered me a better deal etc. So Rude!! He said I should have called him back like I said I would. He was treating me like I owned him this sale. Do yourself a favor and find another provider.

Customer Service Very competent and professional, simplifying complex explanation on processing and comparison to other providers and services. ie; Fiber vs conventional.

I was able to switch over to a lower… I was able to switch over to a lower priced internet provider and it did not take long at all.!!!!