Positive Experience The associate who took my call was attentive, and knowledgeable. He was able to answer my questions where I felt confidence to proceed with an order for home Internet service.

Wonderful service The customer service rep was very nice and knowledgeable

The customer service is outstanding willing to help go to all odds and to make sure you are taking care of thank you very much for your service Outstanding service very kind very helpful willing to go to all ours and willing to be your friend in this process of trying to buy a home taking their personal time to help appreciate all there help

On 4-22-24 I called the number for… On 4-22-24 I called the number for Zochnet 877-866-7770 at12:58 PM to give them my new bankcard number to use for autopay and was connected to Ms Shadane and I told her I was trying give Zochnet my new Bank card number. She is trying to help me since phone line hangs up when pressing 4 so I pressed 3 to speak to someone. Hooked me up with Earthlink at $54.95 Here it is after 10 PM on 4-27-24 and still no service with EarthLink

Ready to go fiber!! I actually called by mistake however the gentleman peeped my interest. I told him that I was paying way too much for Spectrum internet and he spoke to me about fiber internet and the prices were amazing to me. he was very knowledgeable and patient with my questions.