A big negative is the problems my… A big negative is the problems my financial institution has every year (for several years now) when transactions can't be downloaded using Quicken Update. My credit union seems to hit a point where this is a problem that drags on for weeks and sometimes months. It's a huge waste of time and very frustrating trying to get an explanation. Neither Quicken nor the credit union provides an explanation for this problem. For this reason, I'd be leery of recommending doing business with either party for a new customer.

There is a system error for Fidelity… There is a system error for Fidelity Investments where the cash value doubles automatically. This has been addressed numerous times on the help information yet nothing is done. It is a Quicken problem because it happens without downloads. For the amount of money that is paid, this needs to be fixed ASAP.

One Step Update issues Too many continuing and chronic issues with One Step Update. It usually works OK, but not always. Too many updates to the One Step Update feature - updates don't always work and it is time consuming to get problems corrected. A continuing bug in the feature that I have reported several times (with no results) - if the One Step Update fails to connect to my bank, the only way out is to pull up Task Manager and close Quicken from there. Sometimes it is simply faster to connect to the Bank web site through my web browser and download transactions from there.

Have been a Quicken user for over… Have been a Quicken user for over twenty years. I use many of its features daily. On the rare occasion there is a problem, the support staff have been able to find a solution in a reasonable time. The one thing that keeps me from giving 5 stars is, I dislike the subscription only business model.

Very Good, but Could be Better I like your system, and I've been using it for over 12 years. However, more recently, or within the past few years, I've noticed more problems with data downloads at Fidelity, Citicards, Amex, and banks like Flagstar.