Rent Redi has jacked us around for… This company has jacked us around for over two months now. The renter paid the $3,400 deposit, I had inadvertently entered something wrong on the account information, it was returned. I could not correct on my own, Rent Redi had me send a copy of an actual check to make sure it would be transferred into the correct account. After numerous "chats" I have gotten nowhere and the money has disappeared. They keep saying that the money was transferred, but to where????? I am sick and tired of this company. I have the renter directly depositing now and no issues there, but RentRedi sends the renter past due notices daily. This company is a major ripoff. Avoid RentRedi at all costs! Ongoing issues, I don't know if we will ever get the deposit money back. If I ever get the $3,400 I will cancel this sorry company from my life. Biggest mistake ever!!! The date of my NEGATIVE experience, goes back two months now. If I could give zero stars I would. Footnote: As of yesterday, 3/20/2024, after two months of "chatting and emailing', there was a solution. RentRedi finally shared the trace number of the transaction on 3/19, I went to the bank, and they were able to locate the funds, the issue has now been resolved. After two months, it ended up being a relatively easy solution.

RUN from this company RUN from this company! They collected rent from my tenants for 3 months, while my account was on hold with NO NOTIFICATION and no explanation as to why. I still have no idea and it took me over 20 hours of customer service phone calls (got me nowhere), online chats (same) and emails to their Underwriting team. RUN AWAY. Absolute nightmare.

One Property I have one property, so I just need a simple way for my tenant to make payments from their phone, and set up recurring payments. Rent Redi does a good job with this, and the few times I’ve called for tech support they’ve solved my problem right away!

Always Issues with the Payment Processor Once again this year, I'm having difficulty with the payment processor providing 1099's correctly. The RentRedi agents haven't been very helpful in resolving the issue. They continue to suggest I send a new W-9, which isn't going to push Propay into doing anything. Last year it took 4 months to resolve the issue, and so far after 2 weeks, no resolution in sight.

Rentredi staff are always incredibly… Rentredi staff are always incredibly responsive to my needs. I never have a problem they can't help me solve within 5-10 minutes. Their software is also incredibly intuitive and constantly being improved week by week, and month by month. The Rentredi platform if a "force multiplier". They make my current staff more efficient and effective and as my rental portfolio grows, my costs do not! I love Rentredi. Caleb Landlord / Property Owner