We love the app We love the app! We have cancelled our property management agreement, the app allows us to effectively and efficiently self manage our properties. It also saves us $14,000+ per year in management fees. The tenants love the ease of using the app as well. The cost is affordable for small business . It has been a win, win for everyone!

This app and website are NOT seamless This app and website are NOT seamless. They do not have a "readily available" support line. They advertise they'll respond through chat faster but even then it has taken hours and sometimes more than 24 hours for them to respond to me and once she never did respond back on chat after I submitted the screenshot of the issue I was having which they did not fix! You can only reach a live agent when you call in if you click on "sales" otherwise you have to leave a message for them to call you back. On at least 2 occasions no one ever called me back. I recently called in because it showed on their site my deposit from my tenant going to someone else's account so the "sales" rep pushed me through to the "support" line where I had to leave a message. Still haven't had a return call. They should take support call-ins more seriously than they do sales call-ins because these are their current users that are making them money!!! It takes at least 7-10 days for you to get your deposit even though they advertise it sooner. Also there is way too much clicking needed and unnecessary time needed you will have to spend just inputting a renter's information or that they made a payment. I did not find this company's website or app to be very helpful and I have only 10 properties to list. One thing I did like and one of the only reasons I chose to use this company was because they offered an option to add a team member so I can have someone help me manage this. However, you cannot even see your team member's information on your profile once they sign up, you can only change their permissions from yours which is ridiculous because you should be able to communicate with them through the app or website but that's not an option either. I will probably be going with another company. Just too many issues! Also I signed up for a monthly rate of just under $20 but they raised that by 30% within 2 months of signing on with them.

This is a timesaving service for… This is a timesaving service for landlords. The best thing about it is you are able to track yearly rent increases and the tenant has a lot of options for payments. I've used it for over three years and recommend it. There is good support too, I am always able to contact a human quickly from their chat feature and the people who respond really know the software and have good answers.

They are horrible They are horrible! Every month like clockwork I get an email from RentRedi stating 3 of my past tenants bank drafts has failed! I haven’t used RentRedi for quite sometime but yet they still continue to try and draft from past tenants bank accounts. This should be against the law! Your bank account is your lifeline! I have written numerous emails and complaints telling them to stop only to be told to go on to the app and request to cancel! I don’t have or use the ap anymore!!!! I have called the phone number they have listed left several messages with no calls back. They act like want to help but they do nothing. Horrible horrible horrible!!!

Excellent customers service. This is by far the best company around. We’re using RendRedi for a number of buildings the past 3 maybe 4 years. You guys are amazing, and we are so glad this service exists. Money deposited in our accounts exactly as indicated. All of Our tenants are more than happy to use RentRedi, no tenant had an “issue” since we started using this company. Customer reps answer any and all questions within minutes. We will continue to use RentRedi for many years to come.