Problems Luminar Neo as a plugin after the last update After the last update of Luminar Neo I had some problems opening the plugin in Photoshop and Lightroom. I received a quick response to my request for help. I had to reinstall and uninstall several times following the instructions, but it all worked out in the end. Every question was responded quickly, friendly and efficiently, even in the weekends and late in the evening. Thank you!

Very good software Very good software AI is very interesting I upgrade my images with many pleasure Great job for thé team Thanks

Latest update Tried unsuccessfully to open Neo for latest update. Contacted help asking for advice. They sent back a list of instructions to try and open the programme. Being elderly couldn't understand half the technicalities and said so. Received reply telling me to uninstall and re-install. Started to follow the simplified instructions when 'update' flashed onto the screen.Clicked on to it and voila it all happened and I was able to open and use the updated software. Very prompt replies to my queries.

I have a 2-seat licence I have a 2-seat licence. One for my desktop computer (main use), one for my laptop (used occasionally when travelling). I recently discovered I couldn't load the extensions and generative tools on the laptop. I sent a request for assistance, and it was provided promptly, and the problem was solved. It did show up late in my inbox, but that was operator error. I didn't check the spam folder. oops.. ;) Thanks so much for the quick response!!

I tried to solve alone my problem... I tried to solve alone my problem. Therefore I used two days. When I ask help at the support team of Skylum, I obtain in one hour a quick and very efficacious solution. It seems me as magic as their software Luminar Neo. So many thanks !