Excellent service Excellent service. The chat service helped me install the product. Paul in particular, was very patient and stayed online for the duration of installation.Considering I know nothing about computers, I can't thank him enough. Paul, many, many thanks again. You are a star.

Loose your password, loose your product.. The product is ok, but there is absolutely NO support what so ever.. If you forget your account password you are toast. You can't contact anything or anybody, and when trying to reset your password for the services you paid for, you will just receive the same popup day after day: "You have received to to many codes today. Try again tomorrow.." Seriously!! MS don't care #### about their customers.

Ping - Support Review Ping, many thanks for your persistence and dedication to resolving this problem. At one stage I didn't think the issue would be resolved but, you soldiered on and after move than 1 1/2 hours I now have MS Office running. Once again, thank you, I very much appreciate you support and assistance. Regards, Ron Boddy

Eric was excellent rescuing me from my… Eric was excellent rescuing me from my installation issue. He guided me every step of the way and seemed to know the answers and my next step until it was resolved. Truly professional and approachable. I am really satisfied with his service and commend him for that.

purchase and installation of pro office for mac i had the subscripton trial and at the end of the trial period, i decided to purchase a lifetime product rather than a subscrition item. i didnt know how to remove and instal, so i contacted chat and Ray Bryan was very patient and helpful. He removed the old program and installed the one i had purchased. He also helped with a couple of issues i had with word and sorted those out. i was extremely impressed with his assistance