Cherry
AUPing you are my rescuer I was having trouble with the installation of my Office desktop version, it doesn't allow me to use the activation key because I also have the 365 version on my laptop. Ping helped me with the installation by logged in remotely until its done (around 1 hour). He is very patient, very helpful I'm very impressed. Thank you very much Ping ^o^
Trevor Boyle
NZVery Happy Client! I had purchased Student version 02 Office 2016 bu in following the instructions to download, install and activate, things went wrong form. I used the site chat function and allowed the remote control. In a very short time everything was done and working well!! Great service and special thanks to Ping - extra helpful@! Trevor
Maree
AUPaul helped me promptly and knew what I needed. Paul has been very quick to attend to my needs and has sorted out the situation, which was MY mistake, in a flash hurry, without a word of complaint. Love this company and will be highly recommending this avenue of SW purchasing to friends and family. Solved a big problem just to acquire the SW in the first place from the comfort of my living room. I am very happy.
Sandi Rye
AUEric was very helpful with my non-tech… Eric was very helpful with my non-tech understanding and helped me understand the product I bought did not support the processor in my laptop! Fortunately for me it has all worked out and I will be using this company again because of the exceptional customer service. Thaks Eric!
Paul & Donna Kerridge
NZI had issues with Windows 10 Install I had issues installing Windows 10 and it was indicating on the computer as running a different version than I had purchased. With the help of Eric and remote assist Eric sorted the issues and now it is running the right version. Thanks Eric awesome work and efficient. Keep the good work up.