I want to thank Tec Daniel. I want to thank Tec; Daniel for his patience in assisting me to install my Microsoft Word for Mac; he has the patience of a SAINT, seriously I am not IT educated and he has been AMAZING. Who said you cannot teach an old dog new tricks was wrong, Daniel taught this 71 year old lady more in an hour that I could have ever learned at Taffe. THANK YOU Daniel.

Excellent service Excellent service. The chat service helped me install the product. Paul in particular, was very patient and stayed online for the duration of installation.Considering I know nothing about computers, I can't thank him enough. Paul, many, many thanks again. You are a star.

Paul helped me promptly and knew what I needed. Paul has been very quick to attend to my needs and has sorted out the situation, which was MY mistake, in a flash hurry, without a word of complaint. Love this company and will be highly recommending this avenue of SW purchasing to friends and family. Solved a big problem just to acquire the SW in the first place from the comfort of my living room. I am very happy.

I was at the end of my rope I was at the end of my rope; working on a project proposal, when my license expired and I couldn't write anymore. I went to Downloadmsoffice.com, who I had purchased 2 other products from over the last 7 years or so and who I knew I could trust. After a frustrating day trying to load and use the product (my fault because I hadn't uninstalled the old product), I used the chat option, where Carl was there to assist. He stayed with me for the whole time and assisted remotely. I'm all set to go now and am very happy

Eric was excellent rescuing me from my… Eric was excellent rescuing me from my installation issue. He guided me every step of the way and seemed to know the answers and my next step until it was resolved. Truly professional and approachable. I am really satisfied with his service and commend him for that.