Mary B was AMAZING Mary B was a very nice, polite and patient person during our observation of Covid tests needed for travel. She was very patient while I uploaded the correct photo ID and she was nice interacting with my minor children. Her instructions were very easy to follow. The entire Avoza system has been easy to use. The appointment reminders are a little excessive, but they are nice too.

Easy even for Seniors who don't communicate online. We are seniors who do not do a lot of online communicating; however, Spencer made this exceptionally easy for our testing. It's a little tricky using either the app or website, but in the end we had our results in the amount of time they advised we would. We'll be using them again in our international travel.

Helpful! This was a very helpful service to get back to Canada after spending 2 weeks in Hawaii. Easy process - except for the verification. No one called me back and I had to wait for over 20 minutes in a chat for someone to verify, which extended the time required. Can't really complain as I did my swab on the beach and had a travel plan with my cell phone, but for those with limited internet time/a strict itinerary to follow, give yourself a bit more time!

Wonderful services AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inexpensive ($20 for the telehealth watching session). A slight billing error was correctly instantly as well and very professionally by Kemli H. from AZOVA Customer Support. AZOVA is clearly the way to go for testing!

Even with poor Wi-Fi they came through Due to a specific window for testing requested by our tour operator, we had to test with a crappy hotel Wi-fi. (i.e. not the fault of Azova, but of the hotel) We had several calls that were dropped, and even entering information was painfully slow. However, the customer service worked with us and was very patient with our Wi-Fi problems. Even when we called again, but got a different operator, they were very friendly in keeping on top of our case.