This was unnecessarily complicated and… This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfully went through. Luckily my partner was doing a test at the same time and I was able to talk to his agent. This company should look at what Switch Health is doing as it is 10x easier.

COVID-19 witnessed test Scheduling a witnessed COVID-19 antigen test was easy. When my appointment time came the representative contacted me promptly. Her audio quality was terrible, with a lot of echo, crackle, and background noise, but she managed to improve it somewhat. The instructions for proceeding with the test were not entirely clear; a set of clear step-by-step instructions visible on the website would help. After the test incubation period was over, I was contacted promptly, my test witnessed, and a PDF report sent quickly. Trying to find the PDF on my account website was not easy, but I succeeded. Overall, B+ ... glad to have it done. I would use AZOVA again.

Mexico Trip Very easy to use! Set up account make your appointment, log on for your appointment using the app. The person directing the appointment was very good directing us through each step of the covid test. Sent results prompt. Great service saved much time for test to return to USA from Mexico. I highly recomend for using for foreign travel.

Excellent Excellent! Easy to schedule online Covid appointments. I couldn’t figure out how to schedule my husband and myself under one reservation so I’d booked two separate ones. However when he signed in they asked how many people and looked up my reservation and added me in. Very good communication from reminders of test time to providing certification of results. Would definitely use again.

This testing process was very… This testing process was very convenient. We did have some video call connection issues, but the agent would just call us back right away and carry on with the procedure. The result came through in the time predicted, and we received our documentation immediately. All was good!