This was unnecessarily complicated and… This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfully went through. Luckily my partner was doing a test at the same time and I was able to talk to his agent. This company should look at what Switch Health is doing as it is 10x easier.

COVID-19 witnessed test Scheduling a witnessed COVID-19 antigen test was easy. When my appointment time came the representative contacted me promptly. Her audio quality was terrible, with a lot of echo, crackle, and background noise, but she managed to improve it somewhat. The instructions for proceeding with the test were not entirely clear; a set of clear step-by-step instructions visible on the website would help. After the test incubation period was over, I was contacted promptly, my test witnessed, and a PDF report sent quickly. Trying to find the PDF on my account website was not easy, but I succeeded. Overall, B+ ... glad to have it done. I would use AZOVA again.

This site is everything we hoped for… This site is everything we hoped for in terms of being “Covid Cleared” for travel to the Cook Island Chain. Our results are duly recorded for instant perusal and future use. The IT team that developed this application have shown themselves to be of a high caliber and astutely knowledgeable in the computer sciences.

This testing process was very… This testing process was very convenient. We did have some video call connection issues, but the agent would just call us back right away and carry on with the procedure. The result came through in the time predicted, and we received our documentation immediately. All was good!

I was able to follow instructions -