Jacob Davidson
GBGreat staff Started off a little frustrating but their staff are understanding. I had different servers throughout a course of three years and yes honestly did have problems here and there. But every problem I had the staff knew how to fix. I learned from experience don't leave a bad review imediatly if you have a problem contact support they are genuinely understanding. I almost left a negative reveiw but I decided to ask for help and not only did they fix the issue at hand they responded in under two hours on a ticket. Keep in mind they also have 24 hour support for smaller issues. Genuinely thank you for saving my server.
Reenzz
CABilled after Cancellation! I purchased 2 servers from this website, and for BOTH of the times I requested a cancellation, I still kept getting billed. You will not receive any confirmation through email that the cancellation request was completed and they provide no invoices of the recurring subscription. They only give you 7 days after the billed date to request a full refund, and they make no exceptions.
Nathaniel Thomas
GBso bad I wrote an AD! I had a terrible experience with Apex Hosting. Their mod menu is awful, and I suggest using Nitrado instead. Nitrado has a better mod menu for easy configuration, and their support team is much more helpful. Unfortunately, my order with Apex Hosting was abruptly canceled after I opened a ticket to switch the location of the servers due to a high average ping of 120 from LA to Dallas. Although I was refunded, I did not receive any further communication from them.
Mr. Jake
GBApex Hosting is amazing Apex Hosting is amazing! They offer amazing service, and I have never ran into a issue with them. Their customer support is amazing. They are a bit pricy but its worth it! I sat for weeks looking at their reviews before I finally got a subscription! They have not disappointed yet. Jake Minecraft server owner
Lucas Monroe
GBThey have amazing support all the time They have amazing support at basically all hours, I don't know how they do it. Any issue I have they've solved and incredibly quickly. Support agents like Astrid Espinal keep the world running.