Heather Freimund
GBGreat IT support For reasons unknown to me my WiFi connection was interrupted and I was unable to reconnect. The staff member I spoke to was knowledgeable, professional but yet friendly. In a matter of minutes, he was able to walk me through a process (with explanation) that reconnected me AND in the event it happens again… I can fix it independently. IT issues would be minimized in their levels of frustration with more staff like the one I dealt with today, thank you.
Sheri Mummau
GBThe “Self-Checkout” Line The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!
NA
GBExcellent Service I called the number provided, and was connected with Malcom who was incredibly patient, and helpful. It took a bit to rectify the issue, but he was able to sort it out, and I’m now connected. Thanks so much! I appreciate it!
Anna Adams
GB10/10 russell was very helpful and got my wi-fi set up over the phone effortlessly! thank you :)
L Bo
CAOverall decent network service This is probably more of a 4.5 star review, since we had occasional network issues, but overall we are satisfied. We will be using your services next year.(we are snowbirds)