Michael Garner
GBExcellent customer service Wow! Your tech Malcom is absolutely amazing. I consider myself tech savvy but could not get my TV to connect to the RV park's wifi. He was extremely patient and helpful. Even called me back when my cell reception went south during our call. Kudos to Tengointernet for hiring amazing support people like Malcom. He deserves more than a 10 so I'm giving him a 20! Thank you again Malcom!
Pam Morris
GBExcellent service and response! We couldn’t get the TV to connect to WIFI. The service specialist that helped us was so patient and helpful. He didn’t get frustrated with my lack of knowledge at all and worked with me until we got everything set up. Just in time for my husband to watch The Masters!
Grbatwinaol.com
GBI wish I could remember the gentleman‘s… I wish I could remember the gentleman‘s name that helped us. Being a full-time RVer we always find ourselves having to speak to some type of service agents. The interaction we had with this rep was absolutely unbelievable. Polite, courteous, informative, and did not stop working with us and talking to us until our problem was resolved, which took less than five minutes. I can’t say enough about the service we received.
pamela berg
GBI was so thrilled… I was so thrilled with the customer support and service I received!! I think the man who helped me was Charlie (?) I called yesterday and he was the most patient kind individual and really knew his trade. Thank you so much for being the kind of company you are that answers the call promptly and staffs with people like the man who resolved my issue!
S Adams
GBTechnician I spoke to was patient and Informative Technician I spoke to was patient and informative. Answered all my questions. Was patient when I had trouble hearing him. 4 stars is due to disappointment with the service being provided by our RV park, not his service.