TengoInternet

3300 N I-35 Suite #600, 78705, Austin, United States
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4.35
Based on 20 Reviews

5

75.00%

4

10.00%

3

0.00%

2

5.00%

1

10.00%
About TengoInternet

TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to: 1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment. We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.

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Grbatwinaol.com
GB

I wish I could remember the gentleman‘s… I wish I could remember the gentleman‘s name that helped us. Being a full-time RVer we always find ourselves having to speak to some type of service agents. The interaction we had with this rep was absolutely unbelievable. Polite, courteous, informative, and did not stop working with us and talking to us until our problem was resolved, which took less than five minutes. I can’t say enough about the service we received.

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Tony Citro
CA

The representative was a class act! … The representative was extremely professional and helpful. I had no clue what i was doing but he patiently walked me through all the steps and solved all my issues. I wish more companies would take the time and effort like this gentleman.

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Mary Reeves
GB

the customer support we received was…Superior the customer support we received was superior ! the guy was so patient with me. I'm not very tech savvy and he made the experience so good! The best service ever!!!

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Heather Freimund
GB

Great IT support For reasons unknown to me my WiFi connection was interrupted and I was unable to reconnect. The staff member I spoke to was knowledgeable, professional but yet friendly. In a matter of minutes, he was able to walk me through a process (with explanation) that reconnected me AND in the event it happens again… I can fix it independently. IT issues would be minimized in their levels of frustration with more staff like the one I dealt with today, thank you.

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Henny de Gruijter
NL

Today I woke up with no internet again Today I woke up with no internet again. I'm with Tengo now for 22 days and in those 22 days I've phoned Tengo more than 10 times. The service person solved the problem adequately but Tengo itself is the problem. I should have uninterrupted "premium" service for what I pay monthly. Again, the agent was great but the company is not till now.

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