TengoInternet

3300 N I-35 Suite #600, 78705, Austin, United States
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4.35
Based on 20 Reviews

5

75.00%

4

10.00%

3

0.00%

2

5.00%

1

10.00%
About TengoInternet

TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to: 1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment. We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.

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Russell Allison
GB

Great customer service Great customer service. I had a simple question and was told how to take care of my problem in a quick and caring manner.

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Tony Citro
CA

The representative was a class act! … The representative was extremely professional and helpful. I had no clue what i was doing but he patiently walked me through all the steps and solved all my issues. I wish more companies would take the time and effort like this gentleman.

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Sheri Mummau
GB

The “Self-Checkout” Line The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!

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Michael Garner
GB

Excellent customer service Wow! Your tech Malcom is absolutely amazing. I consider myself tech savvy but could not get my TV to connect to the RV park's wifi. He was extremely patient and helpful. Even called me back when my cell reception went south during our call. Kudos to Tengointernet for hiring amazing support people like Malcom. He deserves more than a 10 so I'm giving him a 20! Thank you again Malcom!

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Jessi
GB

Troubleshoot Success Timely wait time and effective trouble shooting.

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