Great IT support For reasons unknown to me my WiFi connection was interrupted and I was unable to reconnect. The staff member I spoke to was knowledgeable, professional but yet friendly. In a matter of minutes, he was able to walk me through a process (with explanation) that reconnected me AND in the event it happens again… I can fix it independently. IT issues would be minimized in their levels of frustration with more staff like the one I dealt with today, thank you.

I spoke with Sandra in tengointernet… I spoke with Sandra in tengointernet support. She was very knowledgeable and very eager to help me with my issue. My problem was solved and she also helped me get my fire tv up and running on tengointernet. Excellent service. Thank you Sandra.

Not user friendly at all Not user friendly at all. We are trying to connect a firestick at a campground. Customer service was useless. Never could get connected. I guess if a company makes it so difficult to use, they're going to keep the bad guys out too

Today I woke up with no internet again Today I woke up with no internet again. I'm with Tengo now for 22 days and in those 22 days I've phoned Tengo more than 10 times. The service person solved the problem adequately but Tengo itself is the problem. I should have uninterrupted "premium" service for what I pay monthly. Again, the agent was great but the company is not till now.

Overall decent network service This is probably more of a 4.5 star review, since we had occasional network issues, but overall we are satisfied. We will be using your services next year.(we are snowbirds)